GQBet Casino Terms and Conditions

This page sets out the rules that apply when you use our platform. It explains the relationship between you and us, the main obligations we both accept and the way we manage accounts, payments and promotions. Please read these terms carefully before registering or placing wagers; by using our services you agree to comply with the rules described here.

Account responsibilities

You are responsible for keeping your account details secure and for any activity that occurs under your account. Keep your login and password confidential and notify us immediately if you suspect unauthorised access. We may ask you to verify your identity and ownership of payment methods before allowing deposits, play or withdrawals. We will suspend or close accounts where we reasonably suspect fraud, money laundering, chargebacks, third-party payments or other prohibited activity.

Eligibility requirements

To register you must be of legal gambling age in the United Kingdom and not be excluded by any national self-exclusion scheme or other relevant restriction. We reserve the right to refuse registration or close accounts where residency, age or other eligibility criteria are not met. Multiple accounts are not permitted; if duplicate accounts are detected we may merge, restrict or close them and withhold funds until identity is confirmed.

Acceptable platform use

Our services must be used lawfully and in line with these terms. Prohibited activities include using software to automate play, collusion, manipulating game outcomes, creating chargebacks, or funding accounts via third parties. Users must not attempt to bypass limits or abuse promotional offers. Repeated abusive behaviour may result in account restrictions, forfeiture of bonuses and closure.

General bonus and promotion rules

Bonuses and promotions are subject to separate promotional terms which form part of these terms. All offers may include requirements such as wagering, eligible games, contribution rates, maximum bet limits and expiry periods. Certain payment methods may be excluded from promotional eligibility. We will apply promotional rules consistently and may withhold or reclaim bonuses and winnings where we believe terms have been breached.

Deposits and withdrawals

Deposits must be made from payment methods in your name unless otherwise agreed. We may apply minimum and maximum limits and allow you to set voluntary limits for deposits, stakes and losses. Withdrawals are subject to verification checks and may be delayed for compliance, fraud prevention or security reasons. We may refuse or reverse transactions that breach these terms or applicable law.

Dispute resolution

If you have a complaint, contact our support team and we will investigate. We aim to resolve most issues via our internal complaints process. If a dispute remains unresolved you may refer the matter to an appropriate independent adjudicator or court as permitted by applicable law. We will provide details of escalation options on request.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified via your account or on the site. Continued use of the platform after publication of updated terms indicates your acceptance of those changes. We may also suspend or restrict access where required for legal, safety or operational reasons.